VISTA Eye Specialist (VISTA) opens its 12th point of sale with huge success
PETALING JAYA, Malaysia, April 27, 2022 /PRNewswire/ — VISTA officially opened in malaysia 5th largest city – Ipo, marking its 12th outlet in the country. It currently has seven branches in the Klang Valley, three in Penang (North Malaysia) and one in Johor Bahru (South Malaysia).
“SEEN Ipo was opened on April 13 and ended the 1st week with a surgical waiting list of over a month. This is attributed to our many years of investment in branding and digital marketing,” says Grace Heng, Head of Growth at VISTA. “Since early 2020, our brand has grown nearly 5x in Google searches, while online inquiries have grown nearly 7.5x. And despite a riddled lockdown of 2021, we’ve gone from around 90 employees to over 130 employees, and are also anticipating the opening of our 13th branch in Johor Bahru later this year,” adds Grace.
VISTA plans to add 3 more outlets next year to make a total of 16 outlets, forming a growing group of specialists with one of the largest outlets in Malaysiaand one of the largest and most important eye specialist groups in the region.
Known for providing state-of-the-art surgical and ophthalmic technology, along with its Wow customer service experience, VISTA was recently awarded Best in Corporate Social Responsibility (CSR) and Best in Customer Service at the Star Outstanding Business Awards hosted by malaysia main English daily newspaper, The Star. VISTA was voted overwhelmingly to win the Reader’s Digest Trusted Brands Award for the 5th consecutive year, and the Sustainability & CSR Malaysia Awards 2021 – Exemplary COVID-19 & Community Support, to close a year with 6 prestigious awards.
“While working to grow our business, we would also like to grow with the communities we serve. Only by supporting communities by providing sustainable work and economic growth, good health and well-being , while being responsible for the environment around us (as part of the United Nations Sustainable Development Goals) that we can say that we are a company that believes in the importance of not only trying to offer the best in the world, but also the best FOR the world, and truly ONE with the community.to achieve this impact, VISTA is also committed to achieving a B corporation status – a globally recognized certification of companies on their governance, social performance and environmental,” adds Bernard Chantraining and sustainable development manager at VISTA.
“We want to continue to help more people see blurry clearly and fight preventable blindness, one patient at a time,” Grace exclaimed. “The greatest joy for us at VISTA is when we see happy customers, happy staff, happy partners and happy communities around us, and that overwhelming success and the joy felt by the Ipo community has inspired us to work to develop more points of sale in Ipo and in the state of Perak. “
About VISTA Eye Specialist
Founded in 1999, VISTA is a leading eye specialist center with 12 centers across Malaysia.